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We're proud to use Uniheat Shipping Warmers for our live invertebrate, plant, and shrimp shipments. If your location is experiencing a temperatures 50° or below, strongly recommend adding a heat pack to your order.
Notes:
- One warmer can generally raise approximately 10° to 15° in a cubic foot insulated box
- Warmer may stop generating heat if temperature inside the shipping box falls below freezing
Shipping Schedule:
Monday- All Order Types
Tuesday- All Order Types
Wednesday- All Order Types
Thursday- Next Day and Standard (No Shrimps)
Friday- Standard (No Shrimps)
Saturday- Shipping unavailable
Sunday- Shipping unavailable
Dead on Arrival Policy
We guarantee live arrivals 100%.
Although it's rare that shrimps will arrive DOA, it does occur due to the process of shipping and the amount of stress it puts on the shrimps so we always recommend overnight shipping. In an event of an DOA, a refund or reshipment will be issued for only the DOA (not including the shipping cost).
To Claim DOA:
